WHEN DISASTER STRIKES, DON’T PANIC. CALL THE RESTORATION GUIDE.
Our top-notch team is available 24/7 and responds quickly to emergencies, minimizing further damage. We combines technical expertise, efficiency, communication skills, and a client-centric approach to deliver outstanding results in restoring and rebuilding damaged properties.
CALL (888)888-7911 TODAY FOR
RAPID RESPONSE TO:
- Fire & Water Damage Repairs
- Wind & Hail Damage Repairs
- Smoke, Soot, & Odor Removal
- Water Removal & Moisture Drying
- Mold Remediation
- Windows & Doors Board-up
- Biohazard Cleanup & Debris Removal
- Insurance Claims & Loss Adjusting
- Remodeling & Renovation
Our Loss Adjusting And Property Restoration Process Involves:
Thorough Assessment and Planning
We conduct a free and thorough initial assessment of the damage to develop a detailed restoration plan tailored to the specific needs of each project.
Empathy and Customer Service
Displaying empathy and understanding toward our clients who may be experiencing distress due to property damage is what sets us apart.
Our entire team maintains detailed documentation of the entire restoration process, including before-and-after photos, for insurance claims and client records.
Our end goal is to deliver high-quality workmanship in restoration, ensuring that the property is restored to its pre-damage condition.
Disasters come in all sizes, shapes, and forms. And that’s why we pride ourselves in providing expertise in diverse restoration services. Our team also understands that disaster situations can leave you vulnerable so we highly recommend taking a look at the Illinois Attorney General guidelines when choosing a restoration contractor. See below to name a few.
FIRE & SMOKE DAMAGE
Fires can devastate. And even the best efforts to put out those fires can cause property flooding.
The Restoration Guide’s certified technicians understand the frustrations and trauma that fire and smoke damage can cause. We evaluate the property loss, test damaged materials, select the best restoration options, coordinate with insurance professionals if needed – all to help you restore your damaged property to pre-loss condition.
Your property and furnishings can also sustain damage, including soot, moisture and lingering odors. At The Restoration Guide, we tackle those repairs in an environmentally friendly way.
WATER & SEWER DAMAGE
You can count on us to use the industry’s most effective equipment and techniques to quickly restore your water damaged property.
It’s important to extract water fully and promptly to prevent more severe problems from surfacing later on. The key is to start quickly and dry completely… not just carpet and wall surfaces, but also framing, insulation, sub-flooring and other structural components.
The Restoration Guide uses moisture meters, hygrometers, and infrared thermal imaging cameras to assess the degree of water penetration both at the surface and in the core of the structure.
WIND & STORM DAMAGE
We’ve all seen it on the nightly news. Natural disasters can strike unexpectedly, destroying everything in their path.
Tornadoes, hurricanes, ice dams, snowstorms… we can go on. The Restoration Guide is here to help you when they occur. We expertly handle roof repair and replacement, siding damage, window board-up and replacement, interior cleanup and restoration, tree removal and a lot more.
From drying out the property to cleaning damaged contents, our staff will work diligently to restore your property to pre-loss condition. Our professionals assess the damage and quickly prioritize the cleanup and repair needs. Our top priority is to secure your property and belongings.
You want the best talent to come to work in your office buildings and the best tenants to live in your residential properties. How do you attract them? By having a mold-free, healthy and safe environment.
Mold is a microscopic fungus, invisible to the naked eye. It can lurk anywhere in your home or business – often in dark places that are hard to access, such as air ducts and crawl spaces. Left untreated for extended periods of time, mold can harm your health and even lead to respiratory distress.
The Restoration Guide has the training and experience to identity moisture sources, evaluate mold growth (visible or suspected), contain damage to the smallest area possible, and physically remove contamination to return your property to a pre-loss condition. We also ensure there is no cross contamination or additional damage.
Biohazards include biological and chemical contaminants, as well as blood borne pathogens. Exposure to any of them can pose serious health consequences.
Stay safe from illnesses that can result from exposure, including MRSA infections, hepatitis, respiratory infections and more. The Restoration Guide safely removes bio-hazardous substances and dispose of them following the most current OSHA and CDC regulations. Trust our professionals to play it safe.
Equipped with the latest safety equipment and cleaning products, our technicians turn unsafe environments into clean, safe homes and offices.
If there has been a crime scene at your property, we partner with local law enforcement and community leaders to meet all policy and safety procedures while cleaning and restoring your property to its pre-loss condition.
LEAD PAINT ABATEMENT
The federal government banned the use of lead-based paint in 1978 because it was linked to a range of health problems, especially in young children.
Unfortunately millions of the homes we live in today were built prior to 1978 which means lead-based paint is still present – sometimes under layers of newer paint. The hazard is usually detected in the form of lead dust or chips which is formed when lead-based paint is scraped, sanded, and heated during harmless home renovation projects.
The Restoration Guide’s lead-based paint renovators are EPA lead safe certified and apply the renovation, repair, and painting (RRP) rule to create a lead-safe work environment. We test for the presence of lead using a spot chemical test or send to a commercial lab for larger detections.
The Restoration Guide undertakes meticulous masking and cleanup methods when determining the best approach to dealing with lead-based paint.